FAQs

Frequently Asked Questions Answered

Frequently Asked Questions

We understand you don’t book a photo booth every day so we’re here to help and answer your questions.

We may have already covered the topic for you in our FAQs. However if you would still like some help we would love to hear from you.

The Booth

How does the Photo Booth work?

The photo booth is very simple to operate. Once you have chosen from the great range of props and have gone inside the booth, you will see a start button – just press it and the photo booth will give you a count down timer so you can get into position and strike the perfect pose. The photo booth then gives you the option of printing the photos out. Don’t worry about having any problems, as all our photo booths come with a lovely attendant who will show you and your guests what to do and will help to get the best pictures possible.

How big is the Photo Booth?

The footprint needed for the photo booth to be set up in is:

Length: 3m
Width: 3m
Height: 3m

For our Inflatable Photo Booth we ask for a good height clearance away from any hanging lighting fixtures or away from direct spotlights.

How many people can you fit in the Photo Booth?

For our Inflatable Photo Booth the maximum allowed is 6 persons in the photo booth at any one time.

What electric requirements does the photo booth need?

The photo booth needs two standard 13 Amp plug sockets.

Booking and Payment

How can I book?

Booking is very simple. You can book your booth online! Just follow the link on our website to the “Enquire Now” section where you can check our availability, choose your options and pay the deposit.

How can I pay?

You can pay using any major credit or debit card or by Apple Pay.

I would like to cancel my booking

In the rare event of a cancellation you maybe eligible for a refund depending on how close it is to the event date – so tell us as soon as possible! Please remember all bookings are subject to contract and our terms and conditions.

Venues and Insurance

Is it possible to set the photo booth in upstairs?

This depends completely on the venue and the access routes. Please contact us before you book to confirm this is ok.

Can you set the photo booth up outside?

We have completed a number of outside events however as you can imagine these require extra planning and procedures to be put in place. Please contact us with your specific requirements and we will be happy to help

How can I get a copy of your PAT and PLI certificates?

If your venue has requested you send them our Public Liability Insurance (PLI) or Portable Appliance Testing (PAT) certificates then we are more than happy to provide these to you. Just get in touch and we can send you a digital copy of these via email to send to the venue.

Extras

What is provided with the USB Stick?

The USB stick contains high quality digital versions of all the photos from your event. This is presented in a high quality presentation box to you at the end of the booking.

What is the guestbook and how does it work?

The guestbook is a high quality book that features all of the pictures taken at your event. We also provide a number of gel pens to allow guest to leave their own personalised messages alongside their pictures.

On The Day

How long does it take to set up and pack away?

Please allow for 60 minutes before you would like the photo booth to start for it to be set-up. Our price includes set-up time; so for example if you booked your rental to start at 7pm, we would arrive at your venue for 6pm.

Our maximum packing away time is 30 minutes. Please consider layout and access in the venue so we can set-up and pack away easily, away from where your guests will be at the time.

What will the booth attendants be doing during the event?

After they have set-up the photo booth, they will be on hand during the evening to help your guests with the operation of the booth and to assist in getting the best photos possible.

Do we have to give the attendants food?

If you wish to that is very kind, however please don’t feel obliged to do so. We understand for some events such as weddings where you have full-day photographers that need food arrangements this may be necessary, however our staff are happy to take care of this for themselves.

After The Event

How do I get the photos?

You will receive an email within 48 hours of your event with a link so you can view and download all your photos.

I have ordered a USB Stick or Guest Book, when will I receive these?

The attendant will give these to you on the same day after the photo booth has finished.

How can I leave a 5 Star Review?

Firstly, thank you very much. We encourage everyone who has had an amazing experience with Say Cheese Photo Booths to post it to our Facebook page at http://www.facebook.com/saycheeseboothsuk . If you have any comments or suggestions on your experience then please let us know at hello@saycheesebooths.co.uk

Still need help?

Give us a call on:
0238 184 9737

Email Us

Drop us a quick message at:
hello@saycheesebooths.co.uk

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